Terms of Service
These Terms of Service govern your use of the Future Marketing AI (FutureMarketingAI) platform and AI Marketing Employee services. By subscribing to or using our services, you agree to be bound by these terms. FutureMarketingAI operates as an Agent as a Service (AaaS) provider, delivering persistent AI agents with pluggable marketing skills to marketing agencies. Please read these terms carefully before using our platform.
1. Service Description
FutureMarketingAI provides an Agent as a Service (AaaS) platform delivering AI Marketing Employee services with pluggable skills. Available skills include Content Creator (blog posts, social content, newsletters), Voice Agent (inbound/outbound calls, appointment booking), Lead Qualifier (chatbot, lead scoring, routing), Social Media Manager (multi-platform scheduling, engagement tracking), Ad Creator (AI-generated static and video ads), and Reporting & Analytics (cross-platform dashboards, weekly reports, anomaly detection). Skills are activated per subscription tier and can be added or removed at any time.
2. Subscription Terms
Services are offered on a monthly subscription basis across three tiers: Growth (EUR 1,497/mo), Professional (EUR 2,997/mo), and Enterprise (EUR 4,997/mo). All plans include all AI skills. Usage is measured in credits, with each plan including a monthly credit allocation. Additional credits can be purchased in packs. The Founding Member program offers all features at EUR 997/mo with a lifetime pricing lock, limited to 10 agencies. Billing occurs monthly in advance. You may cancel your subscription with 30 days written notice, effective at the end of the current billing cycle.
3. AI Output Disclaimer
All content, recommendations, and outputs generated by your AI Marketing Employee are provided as drafts requiring human review before publication or distribution. FutureMarketingAI does not guarantee the accuracy, originality, factual correctness, or suitability of AI-generated output for any specific purpose. The subscribing agency is solely responsible for reviewing, editing, and approving all AI output before publishing to or on behalf of their clients. AI-generated content should not be relied upon as professional, legal, financial, or medical advice.
4. Limitation of Liability
FutureMarketingAI's total aggregate liability arising out of or related to these terms shall not exceed the total fees paid by the subscriber in the twelve (12) months preceding the event giving rise to the claim. FutureMarketingAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill. AI-generated output does not constitute professional advice of any kind, and FutureMarketingAI accepts no liability for decisions made based on such output.
5. Data Processing
FutureMarketingAI processes data on behalf of the subscribing agency in accordance with GDPR Article 28. Detailed data processing terms are set forth in the Data Processing Agreement (Verwerkersovereenkomst), which forms an integral part of these terms. The agency, as data controller, is responsible for ensuring that appropriate legal bases exist for the processing of personal data through the FutureMarketingAI platform. A copy of the DPA is available upon request at privacy@futuremarketingai.com.
6. Termination
Either party may terminate the subscription with 30 days written notice. Upon termination, your data export window is 30 calendar days, during which you can download all workspace data, content, reports, and configurations. After the 30-day export period, all agency data, client workspace data, and associated content will be permanently deleted from our systems and sub-processors. FutureMarketingAI may terminate your account immediately for material breach of these terms, including non-payment exceeding 30 days.
7. Governing Law and Disputes
These terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or in connection with these terms shall be submitted to the exclusive jurisdiction of the courts of Amsterdam, the Netherlands. Before initiating legal proceedings, both parties agree to attempt resolution through good-faith negotiation for a period of at least 30 days.
Privacy Policy
This Privacy Policy describes how Future Marketing AI (FutureMarketingAI) collects, uses, stores, and protects personal data in connection with our AI Marketing Employee platform. FutureMarketingAI is committed to protecting the privacy of our subscribers, their clients, and end users in compliance with the General Data Protection Regulation (GDPR) and applicable Dutch data protection laws. This policy applies to all data processed through our platform and website.
1. Data We Collect
We collect the following categories of personal data: Account data (name, email address, company name, billing information), Client workspace data (brand voice documents, social media account connections, content schedules, target audience profiles), Usage data (platform activity logs, feature usage, execution counts), and AI interaction data (chat messages with AI agents, voice call transcripts, content generation prompts). We do not intentionally collect sensitive personal data (special categories under GDPR Article 9).
2. Purpose of Processing
We process personal data for the following purposes: Providing AI Marketing Employee services (content creation, voice agent operations, lead qualification, social media management, ad creation, reporting), improving service quality and AI performance through aggregated usage analysis, billing and subscription management, providing technical support and customer service, and complying with legal obligations including tax, accounting, and regulatory requirements.
3. Legal Basis
Our processing of personal data is based on the following legal grounds: Contract performance (GDPR Article 6(1)(b)) for providing our subscribed services, legitimate interest (GDPR Article 6(1)(f)) for service improvement, security monitoring, and fraud prevention, consent (GDPR Article 6(1)(a)) for analytics cookies and optional marketing communications, and legal obligation (GDPR Article 6(1)(c)) for tax and regulatory compliance.
4. AI Data Processing
Our AI Marketing Employee processes data as follows: The Content Creator skill uses client brand voice documents and content briefs to generate marketing content — only the minimum context needed is sent to AI providers. The Voice Agent skill processes call audio for speech recognition and response generation — recordings are retained for 90 days for quality assurance. The Lead Qualifier skill analyzes form submissions and chat messages to score and route leads — lead scoring is advisory and does not make automated decisions. AI providers (OpenAI, Anthropic) process data under Zero Data Retention policies, meaning your data is not used to train AI models.
5. Sub-processors
We use the following key sub-processors to deliver our services: OpenAI (content generation, US with EU Data Privacy Framework certification), Anthropic (content generation, US with EU Data Privacy Framework certification), Supabase (database and authentication, EU region - Frankfurt), Vercel (hosting and CDN, EU and global regions), and Vapi (voice agent processing, US). A complete and current list of sub-processors is maintained in our Data Processing Agreement (DPA). We notify subscribers at least 30 days before adding new sub-processors.
6. Data Retention
Active accounts: All data is retained for the duration of the service agreement. Post-termination: A 30-day data export window is provided, after which all data is permanently deleted. Voice recordings and chat logs: Retained for 90 days after processing for quality assurance and dispute resolution. Platform logs: Retained for 90 days. Backups: Deleted within 30 days after source data deletion. Billing records: Retained as required by Dutch tax law (7 years).
7. Your Rights
Under the GDPR, you have the right to: Access your personal data and receive a copy, rectify inaccurate or incomplete personal data, erase your personal data (right to be forgotten), restrict processing of your personal data, data portability (receive your data in a structured, machine-readable format), object to processing based on legitimate interest, and withdraw consent at any time for consent-based processing. To exercise any of these rights, contact us at privacy@futuremarketingai.com. We will respond within 30 days as required by the GDPR.
8. International Data Transfers
Some of our sub-processors are located outside the EU/EEA, primarily in the United States. For these transfers, we rely on the following safeguards: The EU-US Data Privacy Framework (DPF) for certified US companies (OpenAI, Anthropic, Vercel, Stripe), and Standard Contractual Clauses (SCCs) approved by the European Commission where DPF certification is not available. Where possible, we use EU data center regions to minimize international transfers. We monitor legal developments regarding international transfers, including potential challenges to the DPF.
9. Contact and Supervisory Authority
Data Controller: Future Marketing AI, the Netherlands. For privacy inquiries, data subject requests, or complaints: privacy@futuremarketingai.com. If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens / AP) at autoriteitpersoonsgegevens.nl.
Cookie Policy
Our website uses essential cookies required for basic functionality and optional analytics cookies to improve our services. Essential cookies cannot be disabled as they are necessary for the website to function. Analytics cookies are only set with your explicit consent. You can manage your cookie preferences at any time through your browser settings.
Disclaimer
The information on this website is provided for general informational purposes only. While we strive to keep the information accurate and up-to-date, we make no representations or warranties of any kind about the completeness, accuracy, or reliability of the information. Any reliance you place on such information is strictly at your own risk.
Last updated: March 2026